SALES SUPPORT CAT. PROTETTA L.68/99 Fixed Term


ABOUT US
ShopFully is the leading European tech company in Drive to Store in terms of number of Countries, active users and partners. Founded by two Italian entrepreneurs with a twenty-year background in the digital world, the company’s mission is to reinvent local shopping. With four proprietary marketplaces (DoveConviene, PromoQui, VolantinoFacile and Tiendeo) and its own AI-based hyperlocal marketing platform (HI!), ShopFully is now able to globally connect millions of consumers to thousands of stores in their vicinity. The company is a partner of over 400 retailers and brands in 12 countries, working with a team of over 370 employees of nearly 30 different nationalities.

ROLE & ACTIVITIES
We are looking for a Sales Support to join our Sales Team based in Milan.
Working closely with our enthusiastic team, you will be responsible for:
• Full cycle order management (entry, transmission, processing, fulfillment)
• Supporting the Finance team for administrative activities related to sales
• Handling customer issues related to order processing and ensuring appropriate follow up
• Driving process improvements and simplifications.

MUST HAVE
• You have at least 1 year of experience in a similar role
• You have a good command of MS Office and of CRM Microsoft Navision
• You are detail oriented and you like working with accuracy
• You are customer focused and enjoy working within a fast-paced environment

TO FEEL AT HOME IN SHOPFULLY YOU SHOULD
• ACT AS AN OWNER: no challenge is too big for you! We set clear goals and finish what we start. We go the extra-mile and fix what doesn't work: that's how we achieve great results
• RELY ON DATA: let the data do the talking, so we think, plan and act supported by fact checked data and we value calculated risk taking. We measure our success to keep improving
• PLAY TOGETHER: magic happens in teams! That’s why we communicate clearly and support each other. We believe in sharing helpful feedback and building trust. Together we are unstoppable

WE OFFER
• An opportunity to build your experience in an internationally growing scale-up company
• A young and informal work environment
• Flexible work arrangements encouraging smart and/or full-remote working
• Meal vouchers (yes, also while working remotely!)
• Company laptop and all you need to set up a proper working station
• 1.5 hour of Learning Time per week
• Annual token to spend on our Welfare Platform

LOCATION: Milano

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