SALES SUPPORT CAT. PROTETTA L.68/99 Fixed Term


ABOUT US
ShopFully is a tech company that has the mission of making local shopping easier. Leveraging on its proprietary marketplaces (“DoveConviene”, “PromoQui”, “VolantinoFacile” in Italy and “ShopFully” in Australia) ShopFully represents for millions of consumers one of the main one-stop-destinations where shopping begins (in Italy, after only Amazon and Ebay!); At the same time, thanks to its AI-driven hyperlocal marketing platform (called "Hi!"), ShopFully is the most reliable tech partner to more than 700 Retailers and Manufacturers globally. "Hi!" is able to seamlessly connect at global level 40M consumers to 320k nearby stores, transforming traditional trade marketing tools into digital.

ROLE & ACTIVITIES
We are looking for a Sales Support to join our Sales Team based in Milan.
Working closely with our enthusiastic team, you will be responsible for:
• Full cycle order management (entry, transmission, processing, fulfillment)
• Supporting the Finance team for administrative activities related to sales
• Handling customer issues related to order processing and ensuring appropriate follow up
• Driving process improvements and simplifications.

MUST HAVE
• You have at least 1 year of experience in a similar role
• You have a good command of MS Office and of CRM Microsoft Navision
• You are detail oriented and you like working with accuracy
• You are customer focused and enjoy working within a fast-paced environment

TO FEEL AT HOME IN SHOPFULLY YOU SHOULD
• ACT AS AN OWNER: no challenge is too big for you! We set clear goals and finish what we start. We go the extra-mile and fix what doesn't work: that's how we achieve great results
• RELY ON DATA: let the data do the talking, so we think, plan and act supported by fact checked data and we value calculated risk taking. We measure our success to keep improving
• PLAY TOGETHER: magic happens in teams! That’s why we communicate clearly and support each other. We believe in sharing helpful feedback and building trust. Together we are unstoppable

WE OFFER
• An opportunity to build your experience in an internationally growing scale-up company
• A young and informal work environment
• Flexible work arrangements encouraging smart and/or full-remote working
• Meal vouchers (yes, also while working remotely!)
• Company laptop and all you need to set up a proper working station
• 1.5 hour of Learning Time per week
• Annual token to spend on our Welfare Platform

LOCATION: Milano

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